Wine Caricatures FAQ’s.
Once you have ordered you will receive an email confirmation from Paypal containing your order details. We will normally confirm receipt of your order within a few hours of ordering. If you haven’t already done so, please forward photos of the subject to: blaze (@) redfaces.com.au
From there we will get to work on your order. Current turnaround time is on the front page of our website.
The delivery is provided in a cardboard box which is specifically for the transportation of wine.
Your order will be sent via EXPRESS Australia Post and we will provide you with a photo of the item and the tracking number. We only use express post not standard delivery, as these items can be tracked. You can track an order delivery here.
Wine bottle information
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee. Please email us within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition.